Client Services Partner

Location:

New York, NY, US

Department: Advertiser Solutions

PubMatic (Nasdaq: PUBM) is an independent technology company maximizing customer value by delivering digital advertising’s supply chain of the future.

PubMatic’s sell-side platform empowers the world’s leading digital content creators across the open internet to control access to their inventory and increase monetization by enabling marketers to drive return on investment and reach addressable audiences across ad formats and devices.

Since 2006, our infrastructure-driven approach has allowed for the efficient processing and utilization of data in real time. By delivering scalable and flexible programmatic innovation, we improve outcomes for our customers while championing a vibrant and transparent digital advertising supply chain.

Position Description

The Client Services Partner, Advertiser Solutions is responsible for supporting Agency/Advertiser relationships within the PubMatic platform as well as working with current partners and internal teams to fulfill their business needs and optimize their potential for our publishers.

Candidate will do this through various tasks including reporting, general account management, deal implementation and monitoring, and managing terms and expectations for new and existing clients.

Responsibilities

Work with teams both internal and external to drive business goals and help our clients exceed their KPIs. This includes:
Dealing with troubleshooting and reporting
Optimization best practices
Proactively provide strategic recommendations to existing clients to help upsell/drive incremental revenue growth for PubMatic
Retain customers by providing world-class customer service
Has a strong understanding of PubMatic’s tech along with media solutions/products and will use this knowledge to demonstrate PubMatic value to clients
Be a trusted point of contact for clients and internal asks and will ensure responses are handled in a timely manner

Requirements

3-6 years applicable customer facing experience in either Account Management, Client Services, or Sales roles in the AdTech industry. Relevant experience includes: publishers, ad network/sales house, SSPs, ad exchanges, DSPs, ad agencies and programmatic trading desks.
Exposure to and familiarity with Programmatic eco-system and industry at large
Knowledge of programmatic buying and selling including: pricing models, optimization tactics, audience trends and buying technologies
Proficiency in Excel with a proven ability to convey data and analysis to drive business
Data Visualization experience with tools such as Looker, Tableau, PowerBI are a plus
Strong presentation (Including PowerPoint) and negotiation skills

Compensation And Benefits

Base Compensation Range: $95,000 - $105,000

In accordance with applicable law, the above salary range provided is PubMatic’s reasonable estimate of the base salary for this role. The actual amount may vary, based on non-discriminatory factors such as location, experience, knowledge, skills and abilities. In addition to salary PubMatic also offers a bonus and a competitive benefits package.

Additional Information

Return to Office: PubMatic employees throughout the globe have returned to our offices via a hybrid work schedule (3 days “in office” and 2 days “working remotely”) that is intended to maximize collaboration, innovation, and productivity among teams and across functions.

Benefits: Our benefits package includes the best of what leading organizations provide such as, paid leave programs, paid holidays, healthcare, dental and vision insurance, disability and life insurance, commuter benefits, physical and financial wellness programs, unlimited DTO in the US (that we actually require you to use!), reimbursement for mobile and fully stocked pantries plus in-office catered lunches 4 days per week.

Diversity and Inclusion: PubMatic is proud to be an equal opportunity employer; we don’t just value diversity, we promote and celebrate it. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.