Solutions Engineer, Advertiser Solutions

PubMatic (Nasdaq: PUBM) is an independent technology company maximizing customer value by delivering digital advertising’s supply chain of the future.

PubMatic’s sell-side platform empowers the world’s leading digital content creators across the open internet to control access to their inventory and increase monetization by enabling marketers to drive return on investment and reach addressable audiences across ad formats and devices.

Since 2006, our infrastructure-driven approach has allowed for the efficient processing and utilization of data in real time. By delivering scalable and flexible programmatic innovation, we improve outcomes for our customers while championing a vibrant and transparent digital advertising supply chain.

The Solutions Engineer, DSP at PubMatic drives the success of DSPs launches and platform integrations. The Solution Engineer is deployed for strategic DSPs launches to ensure that the implementation of platform products is completed on-schedule and successfully, and leads the tracking of technical escalations after launch.  This position is a critical to the growth of our strategic partnerships with DSPs, as well as the ongoing evolution of our product suite.   

The responsibilities include partnering with the DSPs Development team by designing and executing implementation plans for customers, collaborating with Product Management and Engineering teams to coordinate resources, and supporting the Account Management teams to drive opportunities to optimize the customer relationship.  

Responsibilities:

• Influence Product roadmap functionality based on market-driven requirements. Optimizations and escalations.
• Work with customer-facing teams to identify business goals, opportunities, and client's objectives and assure highest level of implementation of PubMatic products.  
• Actively respond to high-level escalations for Demand side clients relating to integration issues, discrepancies and any other technical issues.
• Participate in and contribute to on-site quarterly business reviews with clients to review technical issues and product support opportunities
• The Solution Engineer will directly interact & work closely with the Operations, product management and the core Engineering development teams.
• The Solution Engineer will have to understand how engineering solves the problems, and then solve it next time a similar issue is registered.
• Work closely with the account team to grow and optimize DSPs portfolio.

Requirements:

Candidates for this position should be proactive, respond positively and actively to challenge and pressure.  Confidence to handle problems and work with a people across a diversity of functions is required.  We seek a take-charge person, ingenious and practical in finding solutions to problems, decisive and venturesome in putting solutions into action.  We are looking for a leader with the ability to motivate people in the process of getting things done. Demonstrated team-building experience and an active network are preferred.

• Must have a Bachelor’s and/ or Masters degree in Computer Science.
• Should have 1 to 5 years of experience in Python, SQL, Database tools and moderate knowledge about web based applications, Web server/Ad server/Mozilla Firefox and how to work on different web based browsers.
• Demonstrated experience with Demand Side technologies and buyer workflows 
• Understanding of RTB and programmatic supply chain, key partners etc.  
• Excellent communication skills with an ability to explain technical subjects to non-technical audiences.  
• Excellent analytical and troubleshooting skills with high level of grittiness to find the solution. Should be comfortable in dealing with ambiguity. 
• 1-5 years of recent work experience in the Programmatic advertising industry, with additional experience with mobile & video/CTV advertising also preferred

• Working knowledge of Linux, MySQL is must. Knowledge debugging system problems such as memory issues, etc., systems logs, Linux system debugging tools is required. Minimum 1 years of experience in a technical consulting role in AdTech.  
• Very strong analytical thinking abilities, project management and organization skills.
• Strong oral and written communication skills; ability to communicate effectively to a C-level audience 
• Shifting timings – 12 PM to 6 PM work from the office and 10 PM to 1 AM work from home.

Return to Office: PubMatic employees throughout the global have returned to our offices via a hybrid work schedule (3 days “in office” and 2 days “working remotely”) that is intended to maximize collaboration, innovation, and productivity among teams and across functions. 

Benefits: Our benefits package includes the best of what leading organizations provide, such as stock options, paternity/maternity leave, healthcare insurance, broadband reimbursement. As well, when we’re back in the office, we all benefit from a kitchen loaded with healthy snacks and drinks and catered lunches and much more!

Diversity and Inclusion: PubMatic is proud to be an equal opportunity employer; we don’t just value diversity, we promote and celebrate it. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.